1. Order Confirmation
Orders are confirmed only after a signed proforma invoice is received via email.

2. Payment Terms
Standard terms are 50% advance and 50% before dispatch, or as agreed.

3. Shipping & Delivery
Shipping times depend on destination and order size. We are not liable for customs delays.

4. Returns & Refunds
No return policy applies to exports. Refunds are only provided in verified quality-related issues.

5. Product Quality
All products are quality-checked and shipped with proper certifications, if applicable.

6. Legal Jurisdiction
All legal matters are subject to Indian laws and jurisdiction in Rajkot, Gujarat.